List Price: $202.99
Sale Price: $127.12
Today's Bonus: 37% Off
I ordered two front Monroe Quick-Struts for a 2000 Saturn SL2. After installation one was ok and the other made a squeak sound every time the vehicle turned to the left or the right. After some investigation it was determined that the squeaking strut was a known issue with the Monroe 171924.
After contacting Monroe I learned that they have since resolved the issue and have updated the part. However they have kept the part number the same and only have added either an '*' or '@@' symbols to the end of the part number on the package to distinguish the difference between the new part and the older defective one.
The problem with the way Monroe labeled the part is that now you can not tell when you are ordering the correct new part or not. All stores either online or brick-and-mortar will tell you only the part number, 171924. Monroe has stated that all 171924 products shipping from them after 7/1/2011 are the corrected version.
I have since returned the defective part and ordered from another online store only to have the same issue again. Now I have ordered from JustSuspension because after speaking with them and Monroe they ship factory direct. So if you want the correct part make sure it is factory direct and not from old stock.
Good luck.
Click Here For Most Helpful Customer Reviews >>
I've had issues with other pieced together struts specifically the mounts and then i have had to pay $40 to have them disassembled and warrantied out. If there are any issues which i have not had you just send the strut back.Best Deals for Monroe 171924 Quick-Strut Complete Strut Assembly
The second strut went in with no problems, great product ! That being said: strut #1 was in and bottom bolts tightened when two of the top bolts snapped off, I know the first sounded like the torque wrench snapping so I did it again, I should of snapped the third one off and saved even more time, I did the third one with a box wrench by hand, very lightly and snapppp, aaarrrggghhh ! I replaced the bolts with 3/8 X 16 X 3/4 #9 bolts from lowes with lock washers. I had to compress the spring and loosen the nut but it had just enough clearance. So my 1/2 hr job turned into an all day affair, considering that the local auto store wanted $440 in labor I still consider a positive day was had, good thing I had access to another car though to get extra parts.Who ever is supplying the little bolts on the top plate should be replaced by teneco or monroe, I've been turning wrenchs for 40 yrs and also used to work in a tool and die shop that made dies for header bolts so I know a defective bolt when I get one! Still I love the new ride but if your doing this yourself, make sure you have a spring compressor just in case and whatever you do "BE CAREFULL WITH THE TOP BOLTS" !
Lastly this has nothing to do with amazon, I could of put the car back together and sent the defective unit back and who knows what would of been said back and forth as to the bolts quality? I just ordered the two rear struts and at the price I'm getting them and the difference in ride I am very happy with the end result and "pepbays" can thank their tack on extras of $160 to losing my business, they just couldn't let go of that hundred bucks, ha saved me $440. Some people have model airplanes, I have my saturn.
No comments:
Post a Comment