I bought my wife a 2007 Yukon Denali, mint condition, but the floor mats were a little worn and stained (Kids!). Wanting to keep in line with the rest of the car, I search for floor mats to replace the ones in her SUV (OEM). Through my searching, it was apparent that you can get cheap ones, or all weather wear, but I wanted something that was a little more eloquent. I pulled up these mats from my searches and was interested because the 2007 OEM mats in the rear of the SUV are not the T-shape and we did not have anything in the third row rear, so great. Add to this, the embroidery "DENALI" stitched into them, it was just what I was looking for. So I ordered the Prairie Tan. Shame that they are not Amazon Prime items, but these are cheaper than on their actual `Auto Mat Store' website, so I'm not going to be overly bothered, especially after the service I received
Now, they give you 24hours after ordering, to make sure you're happy with the color and choice, good idea, considering these are made to order items I found out, so make sure you double check your order. If you want to cancel, reply, otherwise wait 24hours. In my case, the order was on back order, got an email from a lady called "Anne". Indicating that my order was not going to be able to be met by the factory for 2-3 weeks. Anne offered to refund right there and then, or work with me on selecting another similar color (they have other choices) in order to fulfill my order. Their concerns (auto Mat Store) seemed to rest on ensuing that they dealt with my order in accordance to the Amazon regulations, and you know what, they did a great job! Not only did "Anne" called me when I asked them to via email, they give me a very similar color (biscuit), after we'd agreed, it was in shipping before the end of the day. That's not the end, I got the mats in less than 2 days, so thank you Anne.
The mats! For anyone who is reading this and thinking "what about the mats", well, they are very good, in fact, they say on this page that they are as good as the OEM, I disagree, I think (especially with the embroidery work) they are much better, including the underside which is heavy. They fit near perfectly, and my wife, well she's happy with her new SUV anyway, but these mats, cherry on top of the cake. 5 out of 5 for service and merchandise. Will be ordering the cargoe area mat in the future.Love the mats. Very soft and well made. The color seems to be darkening over time, maybe they just need to be cleaned. Over all, love them!
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