So, sadly, I am giving an excellent product a one-star rating to caution future buyers to be very thorough when ordering. I am going to call Amazon and see if I can return this and get one like my first ordered from UNIQUE IMPORTS.
Just called Amazon. They are so great to work with. They are allowing a return and are helping me find the correct pillow. Love this company. They started an e-mail discussion between Mike (Unique Imports) and myself. Mike said to check back on Amazon the end of August and they should have this pillow offered for sale again. I did just that, found it August 22 and ordered two more of them (after verifying with Unique Imports, by phone this time, that this was indeed the same pillow I got the first time I ordered). I had my packing slip from my first order showing a description with the number (AG-5AGN-7FX3) under it and asked the rep I spoke with if this was correct. He wanted my original order number, which I had. He assured me I would be getting the same pillow.
Now, to describe this pillow. It is black, of course, with firm support. It has two non-adjustable straps across the back (they are generous enough for my office chair [17" across the back, 3" thick] and I wanted non-adjustable--the adjustable ones just don't seem to stay put. There is a Velcro opening in the back, but I honestly don't know why unless this turns out to be washable. I suppose, also, if it ever breaks down, you could take whatever is in the inside out and replace it. The cover has a nice, tailored faux-leather upholstered look. So now I have three of these. Two for the office and one for dear husband's recliner (bad back) and will order more (from Unique Imports only--through Amazon) if ever I need them.
Also, and a big ALSO!! I order these last two pillows August 22, 2012. They actually arrived today, August 25, 2012. Now that is impressive--all the way from California to the middle of the country. Great service Unique Imports. My back thanks you.
Don't hesitate to order this supportive lumbar pillow. We are pleased. I, also, changed my original 1 star rating to a 5 star.
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So let's preface this review by allowing me to state that I'm 31 and have had minor back pains off and on for years mostly from snowboarding, sitting at a desk all day long and from mutiple years of college-based drinking myself into sleeping in awkward positions....it is what it is...but enough of that. One of my co-workers found this item on Amazon raved about it and told me to try it out. It took me all of about 10 seconds to sit in this, feel the support and know that I was going to purchase one.Take if from me most all back problems start from our sitting habits expecially if we sit for 8 or more hours a day this little guy knocked out just about every back pain I've had which means; no more chiropractor.
For the price, you should try it it won't dissapoint.
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